The SPCA, as the only statutory animal welfare organization in South Africa and recognized by the Constitutional Court as the custodian of animal welfare, is legally required to investigate all complaints it receives and take appropriate action. They emphasize that ignoring inspectors, denying access, or disregarding warnings only intensifies the situation rather than halting investigations.

The SPCA is committed to pursuing all cases where animals are suffering, utilizing every lawful measure available, including warrants and criminal prosecution, to protect animals and ensure accountability. They affirm their dedication to seeing investigations through to completion, underscoring their responsibility and resolve in safeguarding animal welfare.